Privacy policy
This Privacy Policy explains how All Aboard Accessories™ collects, uses, shares, and protects personal information when you visit our website, place a pre-order, purchase a product, contact us, sign up for updates, or interact with our business online.
By using our website or purchasing from us, you agree to the terms of this Privacy Policy.
Who We Are
All Aboard Accessories™ sells stroller accessories, including our patent-pending Universal Stroller Board designed to help families, parents, and caregivers travel more comfortably with young children.
Our website is:
www.allaboardaccessories.net
For privacy-related questions, you may contact us at:
customerservice@allaboardaccessories.net
Information We Collect
We collect information that helps us process orders, communicate with customers, improve our website, and provide a better shopping experience.
This may include:
Personal Information You Provide
When you place an order, pre-order, contact us, or sign up for updates, we may collect:
Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment-related information
Customer service messages
Product questions or compatibility questions
Photos, videos, or other information you send to us for support purposes
We do not intentionally collect unnecessary personal information from customers.
Payment Information
When you place an order or pre-order, payment information may be processed by our payment provider or website platform. All Aboard Accessories™ does not directly store full credit card numbers or full payment credentials.
Payment information is handled through secure third-party payment processors used by our website checkout system.
Pre-Order Information
Because our stroller board may be sold through a pre-order process, we may use your information to:
Confirm your pre-order
Reserve your product
Send production updates
Send shipping updates
Notify you of delays or changes
Contact you about your order
Process cancellations, refunds, or customer service requests
By placing a pre-order, you agree that we may contact you regarding the status of your order and product delivery.
How We Use Your Information
We may use your information to:
Process and fulfill orders
Process pre-orders
Send order confirmations
Provide shipping and delivery updates
Respond to customer questions
Help with product compatibility questions
Handle returns, refunds, cancellations, and replacement requests
Improve our website, product, and customer experience
Send marketing emails, promotions, or product updates if you have signed up or agreed to receive them
Prevent fraud or unauthorized transactions
Comply with legal, tax, accounting, or regulatory obligations
6. Product Support and Compatibility Questions
Because our product is designed to attach to many stroller models, customers may contact us with stroller compatibility questions.
If you send us photos, stroller model information, videos, or descriptions of your stroller, we may use that information only to help answer your question, provide support, improve product guidance, or resolve a customer service issue.
We do not sell customer-submitted photos or support information.
Email and Marketing Communications
If you sign up for email updates, promotions, launch announcements, pre-order updates, or product news, we may send you marketing emails.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly at:
customerservice@allaboardaccessories.net
Even if you unsubscribe from marketing emails, we may still send you important non-marketing emails related to your order, pre-order, payment, shipping, refund, or customer service request.
Text Messages and Phone Communications
If you provide your phone number, we may use it to contact you about your order, delivery, customer service issue, or product-related question.
We will not send promotional text messages unless you have provided consent where required.
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to help operate the website and understand how visitors interact with it.
These tools may help us:
Keep your cart active
Improve website performance
Understand which pages customers visit
Measure advertising performance
Improve product listings and checkout flow
Show relevant ads on platforms such as Google, Facebook, Instagram, TikTok, or other advertising platforms
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Advertising and Retargeting
We may use advertising tools to help show our products to people who may be interested in stroller accessories, baby products, toddler products, parenting items, or family travel products.
This may include advertising through platforms such as:
Google
Meta / Facebook / Instagram
TikTok
Pinterest
Other digital advertising platforms
These platforms may use cookies, pixels, or similar tools to help show relevant ads, measure ad performance, and understand customer interest.
We do not sell your personal information directly to advertisers.
Information We Share With Service Providers
We may share limited information with trusted third-party service providers who help us run our business.
These may include:
Website hosting providers
E-commerce platform providers
Payment processors
Shipping carriers
Email marketing providers
Analytics providers
Advertising platforms
Customer support tools
Fraud prevention services
Accounting or legal service providers
These providers are only given information needed to perform their services.
Shipping and Delivery
When your order is ready to ship, we may share your name, shipping address, phone number, email address, and order details with shipping carriers or fulfillment partners so your order can be delivered.
Returns, Refunds, and Replacement Parts
If you request a return, refund, cancellation, exchange, or replacement part, we may collect and use information related to your order, product condition, photos, videos, shipping details, and customer service messages.
This information helps us review the request and provide a fair resolution.
Children’s Privacy
Our products are designed for use by families and children, but our website is intended for use by adults, parents, guardians, and caregivers.
We do not knowingly collect personal information directly from children under the age of 13. If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete it.
How We Protect Your Information
We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.
However, no website, online checkout system, email system, or internet transmission is completely secure. Customers should use caution when sharing personal information online.
How Long We Keep Information
We keep customer information only as long as reasonably necessary for business, legal, tax, accounting, fraud prevention, customer support, warranty, return, refund, and order fulfillment purposes.
Order and transaction records may be kept as required by law or for legitimate business purposes.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we have about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of marketing emails
Limit certain uses of your information
Ask questions about how your information is used
To make a privacy request, contact us at:
customerservice@allaboardaccessories.net
California Privacy Notice
If you are a California resident, you may have additional privacy rights under California privacy laws.
These may include the right to know what personal information is collected, used, shared, or disclosed, the right to request deletion, and the right to opt out of certain sharing of personal information.
All Aboard Accessories™ does not knowingly sell personal information in the traditional sense.
International Customers
If you access our website from outside the United States, your information may be processed and stored in the United States or in other locations where our service providers operate.
By using our website, you understand that your information may be transferred and processed outside your country of residence.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our business, website, products, advertising, or legal requirements change.
The updated version will be posted on this page with a new “Last Updated” date.
Contact Us
For questions about this Privacy Policy, your personal information, or your privacy choices, please contact us at:
All Aboard Accessories™
Email: customerservice@allaboardaccessories.net
Website: www.allaboardaccessories.net
